Accessibility Statement

Our Goal

We aim to conform with Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. These guidelines explain how to make web content more accessible to people with a wide range of disabilities — including visual, auditory, cognitive, and motor impairments.

What We've Done

• Semantic HTML structure with proper headings, landmarks, and labels
• Descriptive alt text on informative images
• Sufficient color contrast between text and background
• Keyboard-accessible navigation and interactive elements
• Responsive design that adapts to mobile screens and zoom levels
• Consistent layout and predictable navigation

Ongoing Effort

Accessibility is a continuous process, not a finished project. We review our site periodically and update it as standards evolve. If we identify an issue we can't fix right away, we document it and publish a timeline for the fix.

Report an Accessibility Issue

If you have trouble using any part of this site or our services, please let us know. We'll work with you to make sure you get the information and service you need.

• Phone: (315) 559-0330
• Email: service@arcticflowhvac.com
• Mail: Arctic Flow Heating & Air Conditioning, Syracuse, NY

Please include the page URL, a description of the issue, the browser and assistive technology you're using, and the best way to reach you. We aim to respond within three business days.

Alternative Access

If you can't access information on this website, we're happy to provide it by phone, email, or in person. Call (315) 559-0330 and we'll help you directly.